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Store Policy
Customer satisfaction is one of our primary goals at Exotic Fragrance Store. We will gladly accept returns for all unopened body care products for a full 30 days from the receipt of your order. All packages must be unopened and in resellable condition. If any leakage of a product occurs during shipment, please contact us immediately.
We will do everything we can to make sure your package is correctly addressed and promptly shipped (within 48 hours from the time of order). We cannot accept address changes after an order is processed.
We will ship all orders via USPS priority mail or first class mail depending on weight and volume of the order. All orders will be provided a tracking number to check the delivery of your shipment.
Your package will usually arrive within 5 business days from the shipping date.
Orders to Canada, the United Kingdom and Australia will be shipped international first class mail.
All Connecticut orders are subject to a 6.35% sales tax.
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